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Privacy options
Choose the privacy path that fits your case. Self-service deletion stays first when this same browser/chat context is still available.
Delete my data myself
This direct path works best from the same browser/chat context. We will first show whether matching records were found here, then you can confirm the deletion.
If matching ordinary chat is found in this browser/chat context, it can be deleted here directly.
Ask HDDMS to delete my data
Use this if self-service is not enough. HDDMS will record the case, send confirmation by email, and then reply by email with the result after review.
If the chat messages are older than 30 days, they were most likely already deleted and may no longer be available.
Request a copy of my data
HDDMS will first verify the case. If matching information is found, HDDMS will reply by email with the result and explain the identification step required before release.
If the chat messages are older than 30 days, they were most likely already deleted and may no longer be available.
